Shipping, Policies & FAQ’s

Shipping

FREE SHIPPING!
I offer free shipping for all inventory products to anywhere in the United States. This does not apply to custom orders.

Processing Time:
The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated Shipping Times:
I’ll do my best to ship products in 3-5 business days. This is not guaranteed and will depend on the shipping method you choose.

Internation Shipping:
Not available at this time.

Returns & Exchanges

I gladly accept returns and exchanges:
For a return or exchange, please contact Sparkle & Mo within 7 days of delivery and ship items back within 14 days of purchase. Unless item is defected, client is responsible for shipping costs.

I don’t accept cancellations:
Please contact me if you have any problems with your order.

The following items cannot be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  •  Custom or personalized orders
  • Items on sale

Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Payment Options

Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

Privacy Policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

Custom and personalized orders:
I do make custom orders! If there is a certain color, pattern, or design you are seeking, please email me for more information!

Care instructions:
Wash in cold water on a delicate cycle. Detergents that are gentle and free will keep your item brighter longer! Please tumble dry low or hang to dry.